About me
-
I’m Fiona Creedy, a freelance content specialist in Melbourne.
I’m a writer and web content producer who turns complex information into easy-to-use digital resources.
With 15+ years working for government organisations and universities, I have a strong track record of supporting clients to share their specialist knowledge with a broader audience.
Some of my key strengths are:
Writing digital content that empowers users with clear, accessible information
Developing effective structures, layouts and navigation cues for text-based content
Designing visual communication resources such as infographics and slide decks.
-
Graduate Certificate in Digital Learning & Teaching
Victoria University, 2022
Areas of study:
Adult learning theories
Instructional design frameworks
Learning technologies
Master of Communication
RMIT University, 2008
Coursework and Major Project
Areas of study:
Communication technologies
Journalism
Research methods
Bachelor of Arts (Honours)
University of Melbourne, 1998
Major: English
-
Javascript Development
General Assembly, 2023
Front-End Web Development
General Assembly, 2021
Recent professional experience
-
La Trobe University, Jan-Feb 2025
Provided editing, copyediting and digital layout services for university marketing materials, such as brochures and course guides.
-
Recycling Victoria, Feb-Jul 2024
Responsible for content production, publishing and analytics reporting across all the organisation’s digital channels.
Advised colleagues on digital communication options, best practices and government standards.
Coordinated the successful publication of reports, consultation papers and regulatory compliance information for Victoria’s waste and recycling sector.
-
Department of Justice and Community Safety, Dec 2019 - Apr 2022
Reviewed and tested web-based content for accessibility, consistency and alignment with relevant government style guides and digital standards.
Developed and supported social media campaigns, including image selection and visual design.
Worked with internal stakeholders to maintain and improve web content.
Provided advice for communication and engagement strategies.
-
Consumer Affairs Victoria, Dec 2008 - Dec 2019
Consulted with staff across the organisation to create and improve content for digital and print publications.
As part of a small specialist team, established and grew the organisation’s social media channels.
Conducted user experience research and testing to inform content design decisions; for example, when developing online resources for renters affected by family violence.
Provided content expertise in the development of digital products; for example, a mobile app for renters and landlords, which received an IPAA (Vic) award for communication and an ACCAN award for accessibility.